Hospitality Supervisor
4 weeks ago
We are seeking a highly motivated and experienced Duty Manager (Team Leader) to join our dynamic team at SSP Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and driving operational excellence in our units.
Key Responsibilities- Lead and motivate a team of colleagues to deliver outstanding customer service and achieve operational targets.
- Coordinate unit operations, ensuring seamless execution of daily tasks, and maintaining a clean and welcoming environment.
- Develop and implement strategies to improve service quality, customer satisfaction, and team performance.
- Collaborate with colleagues to resolve customer complaints and concerns, ensuring a positive experience for all customers.
- Monitor and analyze unit performance, identifying areas for improvement and implementing changes to drive growth and profitability.
- A competitive salary and benefits package, including a 75% discount on meals while on shift.
- Opportunities for career growth and development, including training and apprenticeships.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A range of employee discounts and perks, including access to exclusive events and activities.
- A comprehensive health and wellbeing program, including flexible working arrangements and access to retail discounts.
- At least 1 year of experience working as a supervisor in hospitality or retail.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Strong problem-solving and analytical skills, with the ability to identify areas for improvement and implement changes.
- A passion for delivering exceptional customer service and driving operational excellence.
If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving operational excellence, we would love to hear from you. Apply now to join our dynamic team at SSP Group
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Floor Supervisor
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Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager (Team Leader) to join our dynamic team at SSP Group. As a key member of our operations team, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations.Key ResponsibilitiesOversee the unit's opening and closing, ensuring operational...
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Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager (Team Leader) to join our dynamic team at SSP Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and driving operational excellence in our units.Key ResponsibilitiesLead and motivate a team of...
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Havant, Hampshire, United Kingdom SSP Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and promoting a positive and inclusive work environment.Key ResponsibilitiesLead and manage a team of colleagues to...
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Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager (Team Leader) to join our dynamic team at SSP Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and driving operational excellence in our units.Key ResponsibilitiesLead and motivate a team of...
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Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager (Team Leader) to join our dynamic team at SSP Group. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and driving operational excellence in our units.Key ResponsibilitiesLead and motivate a team of...
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Havant, Hampshire, United Kingdom SSP Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and promoting a positive and inclusive work environment.Key ResponsibilitiesLead and manage a team of colleagues to...
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Duty Manager
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Havant, Hampshire, United Kingdom SSP Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our dynamic team at SSP. As a key member of our operations team, you will be responsible for delivering exceptional customer service, leading by example, and promoting a positive and inclusive work environment.Key ResponsibilitiesLead and manage a team of colleagues to...
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Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that surpasses...
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Duty Manager
4 weeks ago
Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that surpasses...
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Duty Manager
4 weeks ago
Havant, Hampshire, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that surpasses...