Employment Support Specialist

4 weeks ago


Dorchester, Dorset, United Kingdom Maximus UK Full time
Job Summary

We are seeking a highly motivated and experienced Employment Advisor to join our team at Maximus UK. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.

Key Responsibilities
  • Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching.
  • Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression.
  • Co-produce personalized action plans with sequenced interventions and development opportunities.
  • Collaborate with local specialist services to address specific issues and provide support to customers.
  • Identify recruitment needs of employers and undertake tailored pre-screens and group assessments.
  • Develop effective in-work support plans with participants and employers.
  • Participate in continuous improvement activities to ensure excellent customer service.
  • Comply with company policies, including data security, safeguarding, and health & safety.
Requirements
  • Customer-focused with a strong commitment to customer care.
  • Strong team player with a positive and flexible approach to work and colleagues.
  • Previous experience in a fast-paced, target-driven environment.
  • Experience delivering services to meet contractual and quality standards.
  • Fully IT literate in using Microsoft Office and modern digital technologies.
  • Strong communicator with excellent listening, questioning, and relationship-building skills.
  • Demonstrable creative problem-solving skills and a positive approach to overcoming barriers.
  • Ability to plan and organize workload to meet targets and deadlines.
What We Offer

Maximus UK is committed to developing a culture of diversity, equity, and inclusion throughout the recruitment process. We are a Disability Confident Leader and offer a guaranteed interview for applicants with disabilities who meet the minimum requirements for the role.



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