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Maintenance Operations Specialist
2 months ago
We are seeking a highly motivated and experienced Facilities Coordinator to join our team at Quality Personnel Services Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our client's facilities.
Key Responsibilities- Manage maintenance calls from tenants and operatives, responding promptly and professionally to resolve issues.
- Organize and prioritize maintenance work to be carried out, ensuring timely completion and minimal disruption.
- Develop and maintain relationships with contractors, negotiating quotes and managing contracts to ensure best value.
- Maintain accurate records on our client's in-house database, ensuring up-to-date information and compliance with regulatory requirements.
- Prepare and update various reports, utilizing Excel with confidence to analyze data and identify trends.
- Process contractor and client invoices, ensuring timely payment and accurate financial records.
- Provide exceptional customer service, building rapport with clients, contractors, and colleagues at all levels.
- Respond to queries and resolve issues promptly, demonstrating a proactive and problem-solving approach.
- Provide general administrative support, ensuring the efficient operation of our client's facilities.
- Proven experience in a facilities or maintenance role, with a strong understanding of customer service principles.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and contractors.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Proficient in Excel and other Microsoft Office applications, with the ability to analyze data and prepare reports.
- Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.
- A competitive salary and benefits package, including 25 days paid holiday and a birthday day-off.
- Opportunities for career development and professional growth, with a focus on employee satisfaction and well-being.
- A dynamic and supportive work environment, with a strong team ethos and collaborative approach.
- Free parking and a range of employee benefits, including financial rewards for delivering exceptional service.
