Duty Manager

4 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Sawcliffe Manor Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at Sawcliffe Manor Rentals. As a key member of our management team, you will be responsible for ensuring the smooth operation of our holiday let business, providing exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Manage the front office operation, including guest check-in, check-out, and communication.
  • Coordinate bookings and services, including catering, spa, and activities.
  • Lead the team in maintaining high standards of cleanliness, quality, and beauty throughout the B&Bs and spa business.
  • Assist the business owners with operational and administrative tasks.
  • Develop and implement strategies to increase revenue streams and improve guest satisfaction.
Requirements
  • Minimum 2 years of experience in hotel or B&B management.
  • Proven track record of delivering exceptional customer service and driving revenue growth.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High computer literacy skills and experience with hotel reservation software.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work in a unique and beautiful countryside setting.
  • A supportive and collaborative team environment.
  • Professional development and training opportunities.
How to Apply

If you are a motivated and experienced Duty Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].


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