Retail Support Assistant
6 days ago
About the Role:
At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work closely with colleagues to ensure seamless customer interactions and a positive in-store experience.
- Contribute to the maintenance of a clean, safe, and organized store environment.
- Participate in ongoing training and development to enhance customer service skills and product knowledge.
What We Offer:
- A competitive salary and benefits package, including a bonus scheme and contributory pension.
- Opportunities for career growth and development within a dynamic and supportive team.
- A range of employee benefits, including a colleague discount scheme and access to a discount platform.
- A comprehensive wellbeing strategy, including an Employee Assistance Programme and access to health and wellbeing benefits.
About Us:
Wickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We're committed to delivering exceptional customer experiences and creating a positive, inclusive work environment for our colleagues.
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