Retail Support Assistant

6 days ago


Barnstaple, Devon, United Kingdom Wickes Building Supplies Limited Full time

About the Role:

At Wickes Building Supplies Limited, we're looking for a talented Customer Service Assistant to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work closely with colleagues to ensure seamless customer interactions and a positive in-store experience.
  • Contribute to the maintenance of a clean, safe, and organized store environment.
  • Participate in ongoing training and development to enhance customer service skills and product knowledge.

What We Offer:

  • A competitive salary and benefits package, including a bonus scheme and contributory pension.
  • Opportunities for career growth and development within a dynamic and supportive team.
  • A range of employee benefits, including a colleague discount scheme and access to a discount platform.
  • A comprehensive wellbeing strategy, including an Employee Assistance Programme and access to health and wellbeing benefits.

About Us:

Wickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We're committed to delivering exceptional customer experiences and creating a positive, inclusive work environment for our colleagues.



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