Current jobs related to Ecommerce Customer Care Team Lead - London, Greater London - Fashion brand

  • Ecommerce Customer Care Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Fashion and Retail Personnel Full time

    About the RoleThis luxury lingerie company is seeking an experienced Ecommerce Customer Care Manager to oversee the day-to-day operations of its customer care team.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, live chat, and social mediaManage the ecommerce Shopify website and collaborate with the Head of E-commerce to...

  • Ecommerce Customer Care Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Fashion and Retail Personnel Full time

    About the RoleThis luxury lingerie company is seeking an experienced Ecommerce Customer Care Manager to oversee the day-to-day operations of its customer care team.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, live chat, and social mediaManage the ecommerce Shopify website and collaborate with the Head of E-commerce to...

  • Head of Ecommerce Customer Analytics Lead

    1 month ago

    London, Greater London, United Kingdom Levi Strauss & Co Full time

    Job DescriptionLevi Strauss & Co is seeking a highly skilled and experienced professional to lead our European ecommerce and customer analytics efforts. As the Head of Ecommerce Customer Analytics, you will be responsible for driving business growth, optimizing the customer experience, and fostering customer loyalty through data-driven insights.Key...

  • Head of Ecommerce Customer Analytics Lead

    1 month ago

    London, Greater London, United Kingdom Levi Strauss & Co Full time

    Job DescriptionLevi Strauss & Co is seeking a highly skilled and experienced professional to lead our European ecommerce and customer analytics efforts. As the Head of Ecommerce Customer Analytics, you will be responsible for driving business growth, optimizing the customer experience, and fostering customer loyalty through data-driven insights.Key...

  • Head of Ecommerce Customer Analytics Lead

    2 weeks ago

    London, Greater London, United Kingdom Levi Strauss & Co Full time

    Job Title: Head of Ecommerce Customer Analytics LeadJob Summary:We are seeking a highly skilled and experienced Head of Ecommerce Customer Analytics Lead to join our team at Levi Strauss & Co. The successful candidate will be responsible for leading our ecommerce and customer analytics efforts in Europe, driving growth, optimizing the customer experience,...

  • Customer Care Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Monica Vinader Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Care Team Leader to join our team at Monica Vinader. As a key member of our customer service team, you will be responsible for leading a team of customer care associates to deliver exceptional service across all support channels.Key ResponsibilitiesLead a team of customer care associates...

  • Customer Care Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Monica Vinader Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Care Team Leader to join our team at Monica Vinader. As a key member of our customer service team, you will be responsible for leading a team of customer care associates to deliver exceptional service across all support channels.Key ResponsibilitiesLead a team of customer care associates...

  • Head of Ecommerce Customer Analytics Lead

    2 weeks ago

    London, Greater London, United Kingdom Levi Strauss & Co Full time

    Job Title: Head of Ecommerce Customer Analytics LeadJob Summary:We are seeking a highly skilled Head of Ecommerce Customer Analytics Lead to join our team at Levi Strauss & Co. The successful candidate will be responsible for leading our ecommerce and customer analytics efforts, driving growth, optimizing the customer experience, and fostering customer...

  • Head of Ecommerce Customer Analytics Lead

    3 weeks ago

    London, Greater London, United Kingdom Levi Strauss & Co Full time

    Job Title: Head of Ecommerce Customer AnalyticsJob Summary:We are seeking a highly skilled and experienced Head of Ecommerce Customer Analytics to lead our European ecommerce and customer analytics efforts. The successful candidate will be responsible for transforming data into actionable insights that drive growth, optimize the customer experience, and...

  • Customer Service Team Leader

    3 weeks ago

    London, Greater London, United Kingdom Emilia Wickstead Full time

    Are you passionate about delivering exceptional customer service and championing the online customer experience? We are seeking a proactive and detail-oriented Ecommerce Customer Service Coordinator to join our team at Emilia Wickstead.Key Responsibilities:Own the online customer experience, providing a personal service that inspires brand loyalty.Answer all...

  • Customer Support Team Lead

    1 month ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Customer Support Team LeadAt ACCS - ARES Customer Care Solutions GmbH, we are seeking a highly skilled and experienced Customer Support Team Lead to join our team. As a key member of our support leadership team, you will be responsible for the efficient oversight of your assigned support team and overall management of the support queue in...

  • Customer Support Team Lead

    1 month ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Customer Support Team LeadAt ACCS - ARES Customer Care Solutions GmbH, we are seeking a highly skilled and experienced Customer Support Team Lead to join our team. As a key member of our support leadership team, you will be responsible for the efficient oversight of your assigned support team and overall management of the support queue in...

  • Customer Support Team Lead

    4 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Customer Support Team LeadAt ACCS - ARES Customer Care Solutions GmbH, we are seeking a highly skilled Customer Support Team Lead to join our team. As a key member of our support leadership team, you will be responsible for the efficient oversight of your assigned support team and overall management of the support queue in alignment with other...

  • Customer Support Team Lead

    4 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Customer Support Team LeadAt ACCS - ARES Customer Care Solutions GmbH, we are seeking a highly skilled Customer Support Team Lead to join our team. As a key member of our support leadership team, you will be responsible for the efficient oversight of your assigned support team and overall management of the support queue in alignment with other...

  • Ecommerce Strategy Lead

    3 weeks ago

    London, Greater London, United Kingdom Vaimo Group Full time

    About the RoleWe are seeking an experienced and visionary leader to spearhead our eCommerce strategy and growth initiatives for high-profile clients. The ideal candidate will possess a deep understanding of the digital commerce landscape and have a proven track record in leading complex, high-impact eCommerce projects that deliver measurable business...

  • Ecommerce Strategy Lead

    1 month ago

    London, Greater London, United Kingdom Vaimo Full time

    Lead/Senior Consultant - Ecommerce Strategy and GrowthWe are seeking an experienced and visionary professional to spearhead the ecommerce strategy and growth initiatives for our prestigious clients. The ideal candidate will possess a deep understanding of the digital commerce landscape and have a proven track record in leading the strategy on complex,...

  • Ecommerce Strategy Lead

    1 month ago

    London, Greater London, United Kingdom Vaimo Full time

    Lead/Senior Consultant - Ecommerce Strategy and GrowthWe are seeking an experienced and visionary professional to spearhead the ecommerce strategy and growth initiatives for our prestigious clients. The ideal candidate will possess a deep understanding of the digital commerce landscape and have a proven track record in leading the strategy on complex,...

  • Ecommerce Customer Service Manager

    4 weeks ago

    London, Greater London, United Kingdom Fashion and Retail Personnel Full time

    About the RoleThis luxury lingerie company is seeking an experienced Ecommerce Customer Care Manager to join its team on a permanent basis. As a multi-award-winning brand, offering high-quality lingerie and nightwear, this is an exciting time to be part of the company's growth journey.Key ResponsibilitiesOversee the day-to-day operations of the customer care...

  • Ecommerce Customer Service Manager

    4 weeks ago

    London, Greater London, United Kingdom Fashion and Retail Personnel Full time

    About the RoleThis luxury lingerie company is seeking an experienced Ecommerce Customer Care Manager to join its team on a permanent basis. As a multi-award-winning brand, offering high-quality lingerie and nightwear, this is an exciting time to be part of the company's growth journey.Key ResponsibilitiesOversee the day-to-day operations of the customer care...

  • Ecommerce Analyst Lead

    4 weeks ago

    London, Greater London, United Kingdom Whitbread Full time

    About the RoleThe Lead eCommerce Analyst plays a pivotal role in our Commercial team, driving business growth through data-driven insights and strategic analysis.As the Lead eCommerce Analyst, you will work closely with stakeholders across the eCommerce and wider Commercial & Marketing function to deliver actionable insights and recommendations that inform...

Ecommerce Customer Care Team Lead

2 months ago

London, Greater London, United Kingdom Fashion brand Full time

Fashion brand is seeking an Ecommerce Customer Care Manager to oversee the day-to-day operations of the customer care team. This role involves providing exceptional customer service via phone, email, live chat, and social media. The ideal candidate will have experience managing a team and proficiency in NetSuite and Shopify. Key responsibilities include managing the ecommerce Shopify website, collaborating with the head of e-commerce to enhance site user experience, and ensuring a high standard of customer service. The company offers a competitive salary, hybrid & flexible working, private healthcare scheme, and bi-monthly company socials. If you have experience in B2C customer interaction and team management, this could be an exciting opportunity to grow with a multi-award-winning brand.