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Operational Contingency Team Coordinator

2 months ago

Moreton in Marsh, Gloucestershire, United Kingdom Securitas Security Services Full time
About the Role

This is a key position within Securitas Security Services, responsible for ensuring the operational readiness of our contingency teams. The successful candidate will be responsible for coordinating and overseeing the recruitment, training, and deployment of our Operational Contingency Crew (OCC).

Key Responsibilities
  • Recruitment Coordination
    • Coordinate the recruitment process for OCC members, working closely with the Screening Department to ensure a thorough and efficient process.
    • Review and select candidates based on their qualifications and experience, ensuring they meet the required criteria.
    • Conduct interviews and assessments to evaluate candidates' skills and fit for the role.
    • Oversee the onboarding process, ensuring new recruits are properly integrated into the team.
  • Training and Development
    • Plan and coordinate training courses for OCC members, working with the FSSM to determine the number of courses required and scheduling them in advance.
    • Ensure all necessary documentation, including 'Joining Instructions' and equipment lists, are prepared and distributed to course attendees.
    • Coordinate the ordering of personal protective equipment (PPE) and uniforms for course attendees, working with suppliers to ensure timely delivery.
    • Arrange for appliance service inspections and coordinate with third-party suppliers to ensure adequate resources are available for training courses.
    • Ensure a member of the Fire Division is present during courses to welcome attendees, issue uniforms, and complete relevant paperwork.
    • Collaborate with training providers to address any issues that arise during courses.
    • Report equipment and vehicle defects through the correct reporting procedure.
    • Roster crew members, update the Uniform Issue Log, and ensure all relevant paperwork from courses is completed.
    • Oversee and track all financial processes for the OCC, including payment of crew members, uniform, PPE, courses, accommodation, and expenses.
  • Data Analysis and Contract Performance
    • Work with the SFFM to produce a monthly dashboard report, providing an accurate overview of the 'state of readiness' for deployment and highlighting risk areas and solutions.
    • Produce a monthly SLA report for the London Fire Brigade.
    • Liaise with relevant personnel to ensure all OCC manuals, flow charts, and deployment paperwork are up to date and ready for use.
    • In the event of OCC deployment, be prepared to work extended hours at operational bases as required, working closely with the FSSM.
Requirements
  • Essential Skills
    • Excellent written and verbal communication skills.
    • High level of customer service, with the ability to converse at all levels.
    • Excellent organization and multi-tasking skills, with the ability to prioritize tasks in a fast-moving environment.
    • Professional image and work ethos.
    • Leadership skills and the ability to negotiate.
    • Analytical skills with attention to detail.
    • Strategic thinking, with the ability to plan and forecast.
    • Ability to manage own workload and use initiative.
    • Team player and commitment to working within a team.
    • Ability to network and forge good relationships internally and externally.
    • Intermediate to advanced knowledge level in the use of MS Office, specifically Outlook, Word, Excel, and SharePoint.
  • Desirable Skills
    • Previous experience in a recruitment role, including sifting applications and interviewing.
    • Previous administration experience within a busy administrative or coordination post.
    • Previous experience in the service sector.
Why Join Us

Securitas is an inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are integral parts of our business strategy. Our goal is to create an environment where every employee feels they belong, regardless of their background or identity. We have a number of initiatives in place to achieve this, including employee networks, the Race at Work Charter, the Armed Forces Covenant, and more.