Resident Liaison Officer
7 days ago
Job Summary:
We are seeking an experienced Resident Liaison Officer to join our client's planned works team in London. As a key member of the team, you will be responsible for building strong relationships with residents and stakeholders, ensuring effective communication and resolving any issues that may arise.
Key Responsibilities:
- Develop and maintain positive relationships with residents, contractors, and other stakeholders
- Communicate effectively with residents, providing clear and concise information about planned works
- Resolve resident complaints and issues in a timely and professional manner
- Collaborate with the planned works team to ensure smooth delivery of projects
- Provide excellent customer service, responding to resident queries and concerns
Requirements:
- Proven experience in a similar role, preferably in the repairs and maintenance industry
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and conflict resolution skills
- Knowledge of the London area and its communities
What We Offer:
Our client offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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