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Senior Account Executive

2 months ago

London, Greater London, United Kingdom Ted Experience Full time
About the Role

We are seeking a highly skilled and experienced Senior Account Executive to join our team at Ted Experience. As a key member of our client services team, you will be responsible for overseeing the planning and execution of our workforce management solutions for one of our most valued clients.

Key Responsibilities
  • Develop and implement campaign plans to ensure accurate store planning and scheduling, while managing issues from trade and working with clients to find and communicate solutions.
  • Work closely with clients to effectively manage planning and scheduling of stores and store issues, ensuring that client expectations are exceeded.
  • Manage overall campaign target tracking (planned vs. actual) and advise on store selection based on previous performance, leveraging multiple sources of data for key decision making.
  • Maintain accurate staff booking portal and monitor payroll enquiries email inbox for travel expense-related queries, responding to queries and resolving issues with assistance of the Senior Account Manager/Finance Director.
Requirements
  • Minimum of 2 years working within a similar role in a staffing agency/brand experience agency and/or field marketing agency.
  • Experience in working in Operational/Client Services/Account Management teams.
  • Highly presentable and ability to personally convey our brand attributes - professional, knowledgeable, confident, honest, and trustworthy.
  • Aptitude for system processes, development, and compliance management of online databases.
  • Intermediate to advanced use of Microsoft Excel, and strong initiative for self-learning as reporting requirements develop over time.
  • Fluency in Microsoft PowerPoint for building client-facing presentation decks, as well as training materials for wider external teams.
  • High level of written English and eye for detail in producing both internal and external copy.
What We Offer
  • Defined KPIs and bonus structure.
  • Competitive basic salary.
  • Gym Membership.
  • 28 days holiday (inc. bank holidays).
  • A great work and play culture.