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Quality Assurance Specialist

2 months ago

Warrington, Warrington, United Kingdom Bilfinger Full time

Quality Management Advisor

Location: Warrington

Bilfinger UK stands as a premier engineering and maintenance service provider, catering to clients in sectors such as chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables, and food & beverage. Our mission is to optimize asset performance, ensuring maximum availability while minimizing maintenance expenditures.

With a wealth of experience in both offshore and onshore operations, we specialize in comprehensive asset management services throughout all phases of the asset lifecycle, including consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.

Our dedication to excellence is upheld by a skilled workforce of over 4,500 professionals operating from 14 strategically located offices, all committed to maintaining the highest standards of safety, compliance, and quality.

Role Overview:

The Quality Management Advisor will play a pivotal role in delivering quality support across various projects, encompassing quality assurance, quality control, and audit processes. This position will also involve day-to-day operations related to quality awareness and the management of document control/system resources necessary for effective project support.

Key responsibilities include establishing and managing quality systems across projects, effectively communicating these systems to stakeholders, and actively promoting a 'right first time' approach to minimize non-conformances within the project environment. Collaboration with the HSE team will be essential to enhance safety awareness at the site level and to apply quality techniques to address non-conformances, aiming to prevent recurrence across projects and the broader organization.

Key Responsibilities:

  • Provide quality-related advice and guidance to project teams.
  • Utilize internal reporting systems to capture all quality-related data, including audit findings, non-conformities, observations, and improvement opportunities.
  • Conduct internal and external audits in line with the project audit program and generate reports detailing audit outcomes.
  • Prepare and review Quality Plans, Inspection and Test Plans (ITPs), and supporting QA documentation.
  • Collaborate with Project Quality Control inspectors to ensure compliance with all Hold Points/Witness Points.
  • Validate the implementation and effectiveness of corrective actions arising from non-conformities or audits.
  • Promote a 'right first time' philosophy regarding quality and safety.
  • Monitor and review quality performance against established KPIs.
  • Oversee quality operations to ensure adherence to all documentation and specifications.
  • Ensure subcontractors and suppliers meet company and project requirements.
  • Engage with relevant project stakeholders regarding the preparation and submission of quality requirements and supporting documentation.
  • Implement quality activities across various sites.
  • Interpret and apply project contractual requirements related to quality.
  • Participate in project-related meetings.
  • Coordinate with the procurement team on quality requirements during tendering stages.
  • Ensure the relevance and effectiveness of work instructions and procedures, collaborating with process owners to develop compliant and useful documentation.
  • Maintain open communication with clients' QA departments.
  • Encourage a culture of continuous improvement.
  • Address any other processes requiring relevant quality input.

Qualifications & Experience:

  • Strong background in engineering and QA/QC.
  • CQI Membership or pursuing accreditation is essential.
  • Current Internal Auditor qualification is required.
  • Proficient in delivering internal audits of management systems and communicating outcomes effectively.
  • Experience in developing project QA documentation (Quality Plans, ITPs, etc.) and reviewing supplier QA documentation.
  • Current knowledge and experience of Quality Management Systems in regulated environments such as construction, petrochemical, or aerospace.
  • Exceptional problem-solving skills with the ability to articulate resolution techniques.
  • Familiarity with KPIs and performance monitoring methods.
  • Ability to interpret ISO Management System Standards, technical drawings, and specifications is desirable.
  • Proficient in Microsoft Office suite.
  • Strong communication and report writing skills.
  • Understanding of ISO 45001 & 14001 standards.
  • Over 5 years of experience in a highly regulated industry (petrochemical, oil & gas, aviation, construction).
  • Experience or qualifications in special processes such as NDT, heat treatment, or dimensional verification is advantageous.
  • Knowledge of pipework, steelwork, and insulation is desirable.
  • Familiarity with related specifications (API, ASME, ASTM, ISO, PED, etc.) is beneficial.
  • Able to work efficiently under pressure with attention to detail.
  • Possess a full clean driving license and be willing to travel to multiple sites.