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Service Advisor
2 months ago
About the Role
We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh.
Key Responsibilities
- Booking MOTs, services, and other repair work for our customers
- Advising customers on warranty cover and upselling additional parts/accessories
- Liaising with the Aftersales department to schedule appointments
- Managing customer interactions and updating records
- Communicating with customers on turnaround times and progress
Requirements
To be successful in this role, you will have excellent communication skills, a warm personality, and a passion for delivering exceptional customer experiences. Previous experience with Kerridge/ADP and knowledge of dealer systems are advantageous.
What We Offer
As a Service Advisor at Lookers Audi Edinburgh, you will benefit from continuous training opportunities, a supportive team environment, and the chance to work with a leading automotive brand.