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Service Advisor

2 months ago


Midlothian, United Kingdom Lookers Full time

About the Role

We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Audi Edinburgh.

Key Responsibilities

  • Booking MOTs, services, and other repair work for our customers
  • Advising customers on warranty cover and upselling additional parts/accessories
  • Liaising with the Aftersales department to schedule appointments
  • Managing customer interactions and updating records
  • Communicating with customers on turnaround times and progress

Requirements

To be successful in this role, you will have excellent communication skills, a warm personality, and a passion for delivering exceptional customer experiences. Previous experience with Kerridge/ADP and knowledge of dealer systems are advantageous.

What We Offer

As a Service Advisor at Lookers Audi Edinburgh, you will benefit from continuous training opportunities, a supportive team environment, and the chance to work with a leading automotive brand.