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Help Desk Technician
2 months ago
About the Role
The successful candidate for the IT Service Support Analyst position will play a key role in the End User Computing team and the culture of continuous improvement.
Key Responsibilities
- Provide technical support for RNLI staff and volunteers throughout the UK and Ireland.
- Work closely with the team and suppliers to deliver IT systems and resolve any issues that our colleagues may have.
- Support the delivery of business systems that enable lifesaving and drowning prevention efforts.
- Provide desktop systems and support new projects.
- Run networks and telephone systems.
About Us
The RNLI is a charity that saves lives at sea. We are recognised for our lifesaving work from rescue and supervision to education and prevention.
Our IT equipment and systems support all of our activities, and the RNLI IT&S team supports all our users, volunteers, and supporters.
Our End User Computing Team
We work closely as a team to deliver IT systems and resolve any issues that our colleagues may have.
We provide a range of services, including business systems, desktop systems, support for new projects, and the running of networks and telephone systems.
