Deputy Store Manager

3 days ago


Newhaven, East Sussex, United Kingdom Halfords Full time
About the Role

We are seeking a highly motivated and experienced Deputy Manager to join our retail team at Halfords. As a Deputy Manager, you will play a key role in the day-to-day running of our stores, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities
  • Lead and motivate a team of sales colleagues to deliver excellent customer service and achieve sales targets.
  • Manage the store in the absence of the Store Manager, ensuring that all operational tasks are completed efficiently and effectively.
  • Develop and implement sales strategies to drive business growth and improve customer engagement.
  • Monitor and control stock levels, ensuring that the store is well-stocked and that stock is rotated regularly.
  • Manage the store's budget, ensuring that expenses are kept to a minimum and that the store is profitable.
  • Recruit, train, and develop sales colleagues to ensure that they have the skills and knowledge required to deliver excellent customer service.
  • Conduct regular performance reviews with sales colleagues, providing feedback and coaching to help them improve their performance.
  • Identify and address any customer complaints or issues, ensuring that our customers receive a high level of service.
Requirements
  • At least 1 year's experience in a retail management role, preferably in a sales environment.
  • Proven track record of delivering sales targets and improving customer engagement.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to work flexibly, including evenings and weekends.
What We Offer
  • A competitive salary and bonus scheme.
  • Opportunities for career progression and professional development.
  • A comprehensive benefits package, including holiday pay, pension scheme, and life assurance.
  • Discounts on Halfords products and services.
  • Access to our Cycle to Work scheme and other employee benefits.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced retail professional looking for a new challenge, please apply now.


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