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Editorial Content Specialist
2 months ago
Job Title: Simulations Editor
Company: Alexander Mae Recruitment
Job Type: Temporary
Location: Remote (100% office based)
Work Schedule: Monday to Friday, 9am – 5pm
Pay Rate: £13.00 per hour
Job Duration: Approximately 3 months, with potential for extension
About the CompanyA well-established expert in their field, our client delivers world-class technical support to a diverse client base. They foster a fun and collaborative work environment, valuing their employees and offering excellent staff incentives.
About the JobThis role requires a skilled Simulations Editor to join our client team and create high-quality device builds using in-house tools. The successful candidate will accurately replicate visually the 'how to' steps on a given device or application, managing time effectively and tracking builds to completion according to company and client guidelines.
The tools will be used on both agent and customer-facing platforms, requiring the ability to stay up-to-date with the latest device and operating system releases.
Key Responsibilities- Build simulations from scratch (Lead devices)
- Create and edit content in response to Operating System (OS) updates, unique selling points, client requests, and feedback
- Stay up-to-date with market trends and voice of customer insight
- Perform additional fixes on devices once tested and quality-checked
- Assign tasks to the team on a rota basis and monitor progress accordingly
- Review and update content in response to insight and feedback
- Play a key role in implementing content strategy by providing the right content delivered appropriately (format)
- Utilize and appraise available insight
- Adhere to best practice standards in content creation and delivery
- Some experience of web authoring tools or a content management system (CMS)
- Organisation and planning skills
- Experienced user of photo editing software (e.g., Fireworks, Photoshop)
- Basic HTML knowledge
- Must have some content writing or proofreading experience
- Confident, proactive approach – able to propose and follow through
- Technically capable, curious, and independent thinker with an interest in technology
- Adept in problem-solving and resolution