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Editorial Content Specialist

2 months ago


Bristol, Bristol, United Kingdom Alexander Mae Recruitment Full time
Job Opportunity

Job Title: Simulations Editor

Company: Alexander Mae Recruitment

Job Type: Temporary

Location: Remote (100% office based)

Work Schedule: Monday to Friday, 9am – 5pm

Pay Rate: £13.00 per hour

Job Duration: Approximately 3 months, with potential for extension

About the Company

A well-established expert in their field, our client delivers world-class technical support to a diverse client base. They foster a fun and collaborative work environment, valuing their employees and offering excellent staff incentives.

About the Job

This role requires a skilled Simulations Editor to join our client team and create high-quality device builds using in-house tools. The successful candidate will accurately replicate visually the 'how to' steps on a given device or application, managing time effectively and tracking builds to completion according to company and client guidelines.

The tools will be used on both agent and customer-facing platforms, requiring the ability to stay up-to-date with the latest device and operating system releases.

Key Responsibilities
  • Build simulations from scratch (Lead devices)
  • Create and edit content in response to Operating System (OS) updates, unique selling points, client requests, and feedback
  • Stay up-to-date with market trends and voice of customer insight
  • Perform additional fixes on devices once tested and quality-checked
  • Assign tasks to the team on a rota basis and monitor progress accordingly
  • Review and update content in response to insight and feedback
Strategic Requirements
  • Play a key role in implementing content strategy by providing the right content delivered appropriately (format)
  • Utilize and appraise available insight
  • Adhere to best practice standards in content creation and delivery
Requirements
  • Some experience of web authoring tools or a content management system (CMS)
  • Organisation and planning skills
  • Experienced user of photo editing software (e.g., Fireworks, Photoshop)
  • Basic HTML knowledge
The Ideal Candidate
  • Must have some content writing or proofreading experience
  • Confident, proactive approach – able to propose and follow through
  • Technically capable, curious, and independent thinker with an interest in technology
  • Adept in problem-solving and resolution