Inbound Sales Representative

4 weeks ago


Alcester, Warwickshire, United Kingdom Helping Hands Full time
About Helping Hands

Helping Hands is a leading provider of home care services, dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love.

Job Summary

We are seeking an experienced and self-motivated Inbound Sales Advisor to join our team in Alcester. As a key member of our sales team, you will be responsible for providing expert advice to prospective customers, identifying their needs, and delivering bespoke care solutions.

Main Responsibilities
  • Answer incoming calls from potential customers, assess their needs, and provide tailored care solutions
  • Nurture customers through the sales process, managing our CRM database with precision
  • Work towards sales targets in a fast-paced, energetic environment
  • Shifts between 8 am and 7 pm, Monday to Friday, with occasional weekend working from home or lieu days
Requirements
  • Proven experience in a telephone inbound/outbound sales role
  • Excellent communication skills, with the ability to show empathy and understanding
  • Good listening skills, with attention to detail
  • Experience in meeting and exceeding KPIs and targets
What We Offer
  • A competitive base salary and uncapped commission structure
  • 23 days' holiday, plus bank holiday allowance
  • FREE Blue Light Card national discount card for hundreds of retailers
  • Access to our Employee Assistance Program, supporting you in times of need


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