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Client Relationship Executive

3 months ago

Antrim, United Kingdom Brook Street UK Full time
Position Overview

Our esteemed client, a prominent provider of innovative communication solutions, is seeking a dedicated Client Relationship Executive to join their dynamic team. This organization specializes in a diverse array of services, including corporate mobile solutions, Internet of Things (IoT) applications, traditional telephony, and comprehensive IT support.
The Responsibilities

  • Foster and nurture significant client partnerships, gaining insights into their financial and operational motivations.
  • Deliver exceptional customer service consistently, ensuring client satisfaction.
  • Build robust client connections through in-person engagements.
  • Keep clients updated on the latest offerings and enhancements.
  • Remain informed about competitor services and market dynamics to retain and attract clientele.
  • Spot and pursue new business avenues to enhance sales and cross-selling opportunities within the existing client portfolio.
  • Collaborate closely with the Sales department to identify and expand potential business prospects.
  • Negotiate agreements and finalize contracts to optimize profitability.


Qualifications:

  • Minimum educational attainment of GCSE Level.
  • Demonstrated experience in client account management.
  • A background in sales for at least one year.
  • Outstanding verbal and written communication abilities.
  • Familiarity with Salesforce or similar Customer Relationship Management (CRM) tools.
  • Proven capability in resolving client inquiries and challenges, achieving satisfactory outcomes.
  • Analytical skills to interpret data and market trends for informed decision-making.


Perks:

  • Company-sponsored pension plan.
  • On-site vehicle parking.
  • Standard 8-hour work schedule from Monday to Friday, with weekends off.

If you possess the necessary skills, experience, and passion to thrive in a fast-paced, competitive technology-driven landscape, we encourage you to consider this opportunity.