Pub Receptionist

1 week ago

Dorking, Surrey, United Kingdom Heartwood Inns Full time

Pub Receptionist Opportunity

We are seeking a friendly and organised Pub Receptionist to join our team at The White Horse, Dorking. The ideal candidate will provide excellent customer service to all guests, manage front desk operations, and ensure a pleasant and efficient experience for all visitors.

What We Offer:

  • A competitive hourly rate *
  • Full-time and part-time hours to suit your needs
  • Opportunities for career progression through our bespoke "Stepping Stones" training and development programme
  • Employee Assistance Program with Hospitality Action
  • Instant access to pay you have already earned through EarlyPay
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to £1500
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards
  • The Pantry – 100's of retailers and experience discounts through Reward Gateway
  • Cycle to Work Scheme

The Ideal Candidate:

  • Will have great interpersonal skills and a vibrant personality
  • Ability to be flexible and maintain high standards across the front of house
  • Be a real team player, it is essential that you are a true people person
  • Have great attention to detail and impeccable standards
  • Be totally customer and service-focused and provide an exceptional guest experience

Our Investment in Your Development:

Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us.

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