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Reactive Maintenance Supervisor

2 months ago

WaltononThames, Surrey, United Kingdom Wates Full time

We are seeking a skilled Reactive Maintenance Supervisor to join our team at Wates, a leading provider of construction and property services. As a key member of our Responsive Maintenance division, you will be responsible for delivering high-quality reactive maintenance services to our residents.

Key Responsibilities:

  • Manage the scheduling of maintenance work to ensure timely and efficient delivery of services, adhering to company procedures and standards.
  • Represent Wates at client and resident performance meetings, providing updates on maintenance activities and addressing any concerns.
  • Oversee the responsive repairs function, ensuring consistent performance against targets and identifying areas for improvement.
  • Effectively manage material costs, ensuring compliance with company processes and procedures.
  • Monitor the quality of work through regular inspections, analysis of key performance indicators, and customer satisfaction surveys.
  • Lead and manage a team of maintenance professionals, providing guidance and support to ensure the delivery of excellent service.

Requirements:

  • A full UK driving licence is essential for this role.
  • Excellent communication and problem-solving skills, with the ability to work under pressure and meet deadlines.
  • Prior experience in responsive maintenance is highly desirable, with a strong understanding of maintenance operations and management.
  • A minimum of SSSTS qualification is required.