Pub Operations Coordinator
7 days ago
About City Gate
City Gate is a historic pub steeped in tradition, offering a unique blend of old-world charm and modern hospitality. As a proud member of the Youngs pub company, we serve premium food and drinks in a welcoming atmosphere.
Our Team
We're a passionate and progressive team dedicated to delivering exceptional customer service. Our 'Ramily' is built on a foundation of respect, trust, and open communication. We're committed to helping our team members develop and grow in their careers.
What We Offer
- Access to our Career Pathway, Apprenticeships, and training and development courses
- Free meals on shift
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's pubs and hotels
- Share Save Scheme
- Company Pension Scheme
About the Role
We're seeking a Supervisor who is passionate about delivering exceptional customer service and building rapport with our customers and team. As a key holder, you'll be responsible for leading shifts safely and effectively. You'll also be committed to your career in hospitality and eager to develop your skills and knowledge.
Key Responsibilities
- Deliver exceptional customer service and build strong relationships with customers and team members
- Train and develop team members to ensure they have the knowledge needed to delight our customers
- Lead shifts safely and effectively, ensuring the smooth operation of the pub
- Contribute to the success of the pub by identifying areas for improvement and implementing changes
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