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Senior Mortgage Administrator

2 months ago

Colchester, Essex, United Kingdom The New Homes Group Full time

About The New Homes Group

We are a leading new homes mortgage specialist, providing a seamless, end-to-end experience for new build property purchasers.

Job Summary

We are seeking a highly skilled and experienced Senior Mortgage Administrator to join our dynamic Mortgage Administration Team. As a Senior Mortgage Administrator, you will be responsible for guiding our customers through the mortgage process, ensuring a smooth and efficient experience from reservation to moving in.

Key Responsibilities

  • Liaise with housebuilders, solicitors, and lenders to ensure all parties are on the same page.
  • Manage a pipeline of 40-60 customers, providing exceptional customer service and maintaining top-notch relationships.
  • Deliver service that exceeds expectations, ensuring our customers receive a seamless experience.

What We Offer

  • Permanent Full-Time Role with stability and security.
  • Comprehensive Training and ongoing support to ensure your success.
  • Holiday Perks, including 20 days + Bank Holidays + your birthday off.
  • Uncapped Bonuses, with earning potential over £34,000.
  • Career Progression opportunities within our expanding company.
  • Great Benefits, including a contributory pension and health screenings.
  • Employee Discounts on various products and services.
  • Work-Life Balance, with onsite parking and flexible perks.

Requirements

  • IT competent candidates with a passion for Customer Service and admin excellence.
  • Target: IT competent candidates with a passion for Customer Service and admin excellence.