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About Us
Arena Racing Company is a leading provider of hospitality services, and we are seeking a reliable and enthusiastic team member to join our Catering team.
Responsibilities
- Provide exceptional customer service to all guests, ensuring a positive experience at all times.
- Advise guests on all products available within the venue, promoting a happy and welcoming atmosphere.
- Ensure the restaurant, hospitality, and public areas are clean and tidy, adhering to Health and Safety and COSHH Guidelines.
- Process orders efficiently, handling stock and equipment in a secure manner.
- Act as an information point for customers, providing assistance and resolving any issues.
- Record wastage and dispose of rubbish in line with venue procedures and recycling initiatives.
- Adhere to Company policies and procedures, undertaking other reasonable duties as required.
Requirements
- Be smart, polite, professional, and well-presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability, with a passion for quality service and standards.
- Strong interpersonal skills, with the ability to handle difficult situations.
- Strong numerical and literacy skills, with the ability to work with honesty and integrity.
Our Commitment
Arena Racing Company is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences, and we do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
