Customer Service Associate

2 months ago


Wolverhampton, Wolverhampton, United Kingdom COSMO Restaurant Group Full time

About the Role

This position involves taking orders from guests, serving drinks, and ensuring the overall guest experience is exceeded. The ultimate goal is to provide exceptional service to our guests and contribute to the success of COSMO Restaurant Group.

Key Responsibilities

  • Take orders from guests and serve food and drinks in a timely and efficient manner.
  • Ensure the cleanliness and organization of the dining area and kitchen.
  • Provide exceptional customer service and respond to guest inquiries and concerns.
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to improve skills and knowledge.

What We Offer

  • Opportunities for career growth and advancement within the company.
  • A comprehensive training program to develop skills and knowledge.
  • A collaborative and supportive work environment.
  • Competitive compensation and benefits package.
  • Flexible scheduling to accommodate different lifestyles.

Requirements

  • Positive attitude and strong work ethic.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • High school diploma or equivalent required.

About COSMO Restaurant Group

COSMO Restaurant Group is a leading provider of authentic world cuisine, with a focus on delivering exceptional guest experiences. Our restaurants offer a unique and exciting dining experience, with a wide range of menu options and a welcoming atmosphere.



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