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Debt Recovery Specialist

1 month ago

London, Greater London, United Kingdom Service Care Solutions Ltd Full time
Debt Recovery Officer

Service Care Solutions Ltd is recruiting on behalf of a local authority in the Sutton area for a Debt Recovery Officer to support their team.

Key Responsibilities:

  • Ensure the collection of ASC legacy debt in accordance with Council policies and the ASC Charging Policy.
  • Stay informed about statutory and non-residential charging policies, government regulations, and the Care Act's implications on debt recovery.
  • Attend senior management meetings to update on project progress and provide timely debt monitoring reports to support effective financial management within the ASC directorate.
  • Negotiate payment terms with clients, considering their financial circumstances while adhering to Council and government policies.
  • Offer clear advice on benefits and services to ensure clients receive entitlements and refer them to appropriate agencies as needed.
  • Identify and manage debt write-offs in line with financial regulations and corporate policy.
  • Maintain and enforce policies regarding the collection of ASC debts.

Requirements:

  • Strong understanding of debt recovery processes and procedures.
  • Excellent communication and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.

About Service Care Solutions Ltd:

Service Care Solutions Ltd is a leading recruitment agency specializing in the provision of temporary and permanent staff to the public and private sectors.