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Travel Money Advisor

2 months ago

Rochdale, Rochdale, United Kingdom Travelex Full time
Job Title: Travel Money Advisor

Are you passionate about helping customers navigate the world of international money? Do you have a keen eye for detail and a knack for building relationships? We're looking for a Travel Money Advisor to join our team at Travelex

About the Role:

As a Travel Money Advisor, you'll be the go-to expert for customers looking to exchange currency or purchase foreign exchange products. You'll work closely with customers to understand their needs and provide personalized advice and guidance to help them achieve their financial goals.

Key Responsibilities:
  • Nurture and form relationships with customers to gain a deeper understanding of their travel and currency requirements
  • Establish yourself as a trusted advisor, providing support and advice on Travelex products and services
  • Process foreign exchange transactions accurately and efficiently, ensuring a seamless customer experience
  • Deliver on key performance goals, both procedural and customer-focused
  • Utilize your attention to detail to process daily online FX requests and deliveries
Requirements:
  • Numerically proficient, with a strong grasp of numbers and attention to detail
  • IT proficient, with experience working with computers and in-house till systems
  • Excellent communication and interpersonal skills, with a passion for building relationships
  • Desire to succeed and make a positive impact on customers' lives
What We Offer:
  • A competitive salary and monthly bonus structure
  • A comprehensive benefits package, including health insurance, pension, and employee discounts
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
How to Apply:

If you're passionate about international money and customer service, we'd love to hear from you Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you