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Operations Director
2 months ago
Our client is a dynamic and growing company committed to delivering excellence and innovation in everything they do. They pride themselves on their collaborative culture and dedication to providing outstanding service to their customers.
Role OverviewAs the Operations Manager, you will be responsible for overseeing the day-to-day operations of the company. You will ensure that processes and practices are efficient, effective, and aligned with business objectives.
Key Responsibilities- Operational Leadership: Lead and manage daily operations to ensure the smooth running of all departments.
- Process Improvement: Identify opportunities for process enhancements and implement changes that improve efficiency, quality, and cost-effectiveness.
- Team Management: Supervise and mentor departmental managers and staff, fostering a culture of teamwork, accountability, and continuous improvement.
- Performance Monitoring: Develop and track key performance indicators (KPIs) to measure operational success and make data-driven decisions.
- Resource Allocation: Optimize resource utilization, including manpower, materials, and technology, to achieve operational goals.
- Budget Management: Prepare and manage the operational budget, ensuring that all activities are cost-effective and within budgetary constraints.
- Compliance: Ensure that all operations comply with industry regulations, health and safety standards, and company policies.
- Strategic Planning: Collaborate with senior management to develop and implement operational strategies that align with the company's long-term goals.
- Customer Satisfaction: Oversee customer service processes to ensure a positive customer experience and resolve any operational issues promptly.
- Experience: Minimum of 3-5 years of experience in operations management, preferably within the sustainable waste management sector.
- Skills: Strong leadership, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities.
- Adaptability: Comfortable working in a small but fast-paced, evolving environment and managing multiple priorities.
- Impact: Play a key role in shaping the future of a growing company.
- Growth Opportunities: Our client will invest in their employees' professional development and career growth.
- Culture: Be part of a supportive and dynamic team that values collaboration and innovation.
- Benefits: Our client offers a competitive salary and much more.
