Brokerage and Investigations Specialist

2 weeks ago

Belfast, United Kingdom TP ICAP Full time

Role Overview

The Brokerage and Investigations Analyst will play a crucial role in supporting the business by administering brokerage rates for Global Broking in Europe. This involves working closely with the team to ensure the accurate documentation, maintenance, and investigation of queries related to brokerage fees.

Key Responsibilities

Brokerage Management

  • Develop and maintain central documentation for all brokerage rates, ensuring compliance with company standards.
  • Collaborate with stakeholders to resolve queries and requests related to fee schedules and venue rate cards.
  • Engage with relevant departments to automate brokerage rates or implement manual processes.
  • Liaise with clients to provide timely and accurate responses to their queries.

Brokerage Data Management

  • Input and verify brokerage fees in relevant systems, ensuring accuracy and reliability of data.
  • Perform regular checks on discounts and rates to ensure data integrity.
  • Identify opportunities for technical enhancements and work towards centralizing brokerage rates.

Customer Investigation

  • Investigate and resolve trade inquiries raised by clients, collaborating with relevant departments as needed.
  • Perform brokerage checks and track transactions where brokerage has been input manually.
  • Design and implement reconciliations and MI/KPIs to support business operations and evidence controls.

Requirements

Essential

  • Excellent attention to detail, high organization skills, and a proactive approach.
  • Strong analytical ability and problem-solving skills.
  • Ability to work effectively in a high-pressure environment.
  • Effective written and oral communication skills, adapting to suit audience needs.

Desired

  • Knowledge of financial markets.
  • Previous experience in a similar organization.

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