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Quality Assurance Specialist

2 months ago

Ashford, Kent, United Kingdom Mission Aviation Fellowship Full time
About the Role

Mission Aviation Fellowship (MAF) is seeking a highly skilled and detail-oriented individual to join our team as a Quality Assurance Specialist. This role is critical to maintaining the high standards of our Quality, Safety & Security (QSS) department.

Key Responsibilities
  • QSS System Administration:
    • Manage user access, configuration changes, and dashboards on the QSS database.
    • Oversee the QSS support ticketing system and track document change requests.
    • Assist in producing statistical reports and creating training materials.
  • QSS Team Support:
    • Attend and document minutes for various QSS meetings.
    • Support meetings, training events, report production, and stakeholder coordination.
    • Assist with risk management reports and performance data analysis.
  • Document Production & Amendment:
    • Format, proofread, and amend controlled company documents.
    • Utilise Web Manuals editing software and Confluence for manual and policy updates.
    • Facilitate document change processes and issue revisions.
  • Documentation Management:
    • Process change requests using our in-house document control system.
    • Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.
  • Quality Control:
    • Ensure all documents meet MAF standards before publishing.
    • Proofread and cross-reference changes across all affected documents.
  • Support for Programme Document Controllers:
    • Provide regular communication and updates.
    • Share latest information and updates on procedures.
Requirements
  • A good general level of education
  • Good communication skills
  • Capable of working independently as well as part of a team
  • Ability to work cross-culturally
  • Experience of formatting documents
  • Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
  • Good degree of computer literacy
Desirable Qualifications
  • A level standard or equivalent
  • Experience of controlling documents preferable
  • Experience in setting agendas and minute writing
  • Experience of working with databases
  • Experience of using a PDF editor
Company Culture

Mission Aviation Fellowship is a Christian organisation that values its employees as part of its team. We believe in the importance of prayer and biblical reflection in the workplace.