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Supervisor (Full Time/Part Time) - Hackett London Chesire Oaks
2 months ago
Job Summary:
Hackett London (Retail) is seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a Retail Store Supervisor, you will be responsible for leading a team of sales associates and ensuring the store runs smoothly and efficiently.
Key Responsibilities:
- Customer Service:
- Resolve customer inquiries and exceed expectations in the store.
- Serve multiple clients using standard procedures.
- Manage transactions at the cash register with precision and efficiency.
- Know, understand and demonstrate an updated and complete knowledge of the product.
- Sales:
- Reach personal / store sales goals taking into account the KPIs of the store.
- Store Image:
- Maintain the store according to the image of the company.
- Keep the stock room and accessories room organised.
- Keep stock loss to a minimum.
- Replenish in a timely manner.
- Professional Behavior:
- Comply with the company's dress code.
- Participate and contribute in informative and staff meetings.
- Develop and maintain good working relationships with all colleagues, including line management.
- Advise and help train other staff members.
- Observe and work within the health and safety guidelines.
- Be a good ambassador for the brand.
- Store Management:
- Open and close the store when necessary.
- Administrative management.
Requirements:
- Experience in the sector for 2 year minimum.
- Training cycle.
- Additional languages would be desirable although not essential.
What We Expect From You:
- The Hackett spirit
- Adaptability and Flexibility.
- Results driven.
- Negotiation and Influence.
- Analytical thinking.
- Team Leadership.