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Senior Manager
2 months ago
We are seeking a Senior Manager to join our Network Delivery team, where you will play a critical role in shaping the future of our digital product solutions. As a Senior Manager, you will be responsible for interpreting business requirements into Agile Features for scrum teams to build and implement for business partners.
Key Responsibilities- Collaborate with business partners to clarify development scope, associated business value, and dependencies, and linkage to strategic roadmaps.
- Drive transformation into Network processes utilizing external research, identifying opportunities to globalize capabilities and conversely, sunset other capabilities.
- Work with business and technology partners to deliver Network capabilities on the new modernized infrastructure.
- Influence, lead, and communicate to all levels across a broad range of customers and constituents.
- Develop presentations materials for colleagues and Senior Leadership and present your findings in a clear and compelling way.
- Develop a technical understanding of the new Network ecosystem.
- Provide consultancy to business partners to ensure that processes and platforms are utilized appropriately.
- Ability to think strategically and breakdown business problems.
- High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills.
- Outstanding communicator with the ability to translate complicated business needs into technical requirements that can be delivered by technology teams.
- Strong analytical skills with the ability to clearly articulate complexities.
- Strong collaboration, presentation, and influencing skills.
- Driving results and collaborating in a cross-functional and global environment.
- Experience eliciting, articulating, and documenting business requirements.
- Flexibility in supporting various time zones, as this role supports global initiatives.
- Experience of developing strategy or scope elicitation.
- Expertise in Authorization, Clearing & Settlement, ATM, Tokenization, and Payment processing.
- Experience with Agile Delivery Framework.
- Experience delivering complex system development.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
