Technical Order Coordinator

2 weeks ago

Bury, Borough of Bury, United Kingdom Reliable Recruit (Services) Ltd. Full time
Job Title: Technical Order Processor

We are seeking a highly organized and detail-oriented Technical Order Processor to join our team at Reliable Recruit (Services) Ltd.

Job Summary:

The successful candidate will be responsible for processing orders for component and complete kitchens, preparing and providing quotes to clients, and maintaining accurate records. The ideal candidate will have a strong understanding of the kitchen industry and components, as well as experience with CAD design and 3D design software.

Key Responsibilities:
  • Process orders for component and complete kitchens
  • Prepare and provide quotes to clients in a timely manner
  • Liaise with customers to confirm product specifications and delivery timelines
  • Maintain and update records, ensuring all data is accurate and up-to-date
  • Provide excellent customer service, addressing phone and email queries and resolving issues
  • Work with the sales and production teams to ensure smooth operation and efficient workflow
  • Credit Control
  • Assist in administrative tasks and support office operations as needed
Requirements:
  • Highly organized with the ability to multi-task and work in a busy environment
  • A friendly, positive and solution-focused attitude
  • Experience with kitchen design, ability to create and interpret detailed kitchen designs and plans, and in turn, create component lists from plans
  • A strong understanding of the kitchen industry and components, including knowledge of when to use specific hinge types, drawer boxes, and accessories
  • Experience in CAD design and 3D design softwares
  • Familiarity with software such as Imos, Easyquote, Trueblue is advantageous
  • Knowledge and understanding of woodworking and kitchen fitting processes
  • Proficient in using Microsoft Office & Excel
What We Offer:
  • A competitive salary of £25,000 - £28,000 per annum dependant on experience
  • Additional Leave after 5 years service and additional days for Christmas leave
  • A permanent role with opportunities for career growth and development

If you are a motivated and detail-oriented individual with a passion for the kitchen industry, we encourage you to apply for this exciting opportunity.

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