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Technical Solutions Advisor
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Technical Solutions Advisor - Spanish Speaker
As a Technical Solutions Advisor at New Relic, you will leverage your technical expertise, interpersonal skills, and collaborative spirit in a fulfilling position. You will work closely with clients to showcase the advantages of our Digital Intelligence Platform. Your primary goal will be to enhance customer satisfaction, advocate for new product functionalities, and uncover potential revenue streams.
Key Responsibilities:
- Assist the Sales team with opportunity assessment, product showcases, and business rationales.
- Facilitate the smooth implementation and adoption of New Relic products within clients' systems.
- Partner with Sales to discover new revenue opportunities through upselling and contract extensions.
- Promote new product features and relay customer insights to product development teams.
- Maintain a comprehensive understanding of clients' operations and technical setups.
- Travel across EMEA as part of this field-based position.
Qualifications:
- Proficiency in programming languages such as Java, .Net, Ruby, C, Python.
- Interest in cloud computing technologies including Kubernetes, containers, and DevOps practices.
- Experience with mobile platforms like iOS and Android.
- Bachelor's degree in Engineering, Computer Science, or a related field.
- Fluency in Spanish.
New Relic values diversity and inclusion, striving to create an environment that welcomes all employees. We aim to empower our team members to express their authentic selves and celebrate their unique backgrounds and perspectives.