Electronics Field Specialist

4 weeks ago


Bolton, United Kingdom Senitor Associates Full time

Field Technician - £28k - £30K

This position encompasses both site and field operations, necessitating expertise in diagnosing, identifying, and rectifying issues related to electronic and electromechanical systems. The role requires substantial technical experience in product support and executing maintenance tasks in the field.

A crucial element of this position is the capacity to swiftly comprehend engineering challenges, implement corrective actions, and demonstrate a commitment to personal development and learning to enhance product quality and optimize customer service.

Required Experience:

  • At least 3 years of experience in electronics
  • Proficiency in utilizing and applying documentation tools
  • Experience in field technical support is advantageous
  • Background in manufacturing testing of electronic, electrical, and mechanical products is preferred
  • Familiarity with IT and communication networking is a plus

Key Responsibilities:

  • Delivering field support to clients for the maintenance, servicing, troubleshooting, and repair of outdoor screens across various regions to fulfill customer Service Level Agreements (SLAs)
  • Working collaboratively with all stakeholders to perpetually enhance product quality
  • Identifying, investigating, and comprehending the root causes of product-related issues
  • Assisting in the training and education of clients
  • Contributing to the creation of technical documentation
  • Supporting the launch of new products (and auxiliary equipment), including evaluating prototypes and providing suggestions for improvements
  • Collaborating with engineering and manufacturing teams as necessary
  • Ensuring all tasks are conducted safely, in compliance with Health & Safety Risk Assessments, Safe Working Procedures, and Processes

Qualifications:

  • Relevant qualifications in line with experience
  • Bachelor's degree in a related technical or engineering discipline or equivalent practical experience is desirable.

For further information about Senitor and the opportunities available, please refer to our official communications. Senitor Associates Ltd operates as an Employment Agency in relation to this vacancy.



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