Customer Experience Manager
2 months ago
About the Role
Aesop is a global retail organisation that values its employees and provides opportunities for professional development and advancement. As a Store Manager, you will embody our desire to engage, listen, and guide customers to products that are relevant to them.
Key Responsibilities
- Lead and motivate a team of Retail Consultants to create memorable customer experiences
- Develop and implement strategies to drive store performance and increase sales
- Manage budgets, marketing initiatives, and customer relationships
- Collaborate with the management team to achieve business objectives
Requirements
- Proven experience in a customer-facing role, preferably in retail
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- Knowledge of skin care and retail industry (advantageous)
What We Offer
- Competitive salary and bonus opportunities
- Professional development and career growth opportunities
- Employee wellbeing initiatives and benefits
- Opportunities to work with a global retail organisation
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