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Client Relations Specialist

3 months ago

Bellshill, North Lanarkshire, United Kingdom Gi Group Full time £25,790

About the Role: Our client, a prominent organization recognized for its commitment to exceptional customer service and innovative solutions, is seeking a Client Relations Specialist.

Working Schedule: Monday to Friday

Benefits Include:

  • Competitive salary with a matched pension scheme
  • Comprehensive life insurance coverage
  • Eligibility for a Share Save program
  • Access to an Employee Assistance Program for you and your family
  • Discounts on high street retail purchases
  • Opportunities for personal growth and career advancement
  • A valid driving license is required
  • This role has arisen due to internal promotions

Key Responsibilities:

As a Client Relations Specialist, you will be responsible for:

  • Managing customer inquiries primarily through phone communication, including order processing and management
  • Collaborating with internal teams to ensure customer needs are effectively met
  • Responding to requests for pricing, delivery details, and product samples via telephone and email

Additional Duties:

  • Verifying customer addresses, pricing, discounts, product availability, and logistics
  • Maintaining accurate and timely updates in the company’s CRM system
  • Utilizing Microsoft Office applications, including Outlook, Excel, and Word

About Gi Group: Gi Group Holdings encompasses a diverse range of recruitment and staffing services, ensuring a comprehensive approach to workforce solutions.

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