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Microsoft 365 Solutions Expert

2 months ago

York, York City, United Kingdom Investigo Change Solutions Full time
Job Overview

The Microsoft 365 Solutions Expert will play a crucial role in defining, managing, and enhancing the Microsoft 365 platform within the organization.

Location: Hybrid Working Model

Employment Type: Permanent

Key Competencies:

  • Proficient in supporting and managing Microsoft 365 environments.
  • Expertise in Mobile Device Management.
  • Experience in Mobile Application Management.
  • Knowledge of Data Loss Prevention (DLP) and Azure Information Protection (AIP).

Key Responsibilities:
- Oversee and optimize the delivery of Microsoft 365 services within the Modern Workplace framework, ensuring timely, cost-effective, and high-quality project delivery.
- Serve as a Technical Subject Matter Expert for the Microsoft 365 platform.
- Develop and implement best practices and innovative approaches to enhance efficiency, collaboration, and customer satisfaction.
- Collaborate with senior leadership to ensure effective delivery of Microsoft 365 applications and services.
- Gather and evaluate technical requirements for new projects, manage existing partnerships, and maximize the strategic use of Microsoft 365 across the organization.
- Proactively identify and prioritize Microsoft 365 functionalities to align with business needs.
- Ensure compliance with regulatory, compliance, and risk management requirements by establishing clear procedures for platform governance.
- Facilitate training and adoption of new tools and services among colleagues, working closely with Change Management and internal communications teams.
- Manage Microsoft 365 security incidents and implement security features to enhance the overall security posture of the environment.