Infrastructure Services Specialist
3 weeks ago
Job Overview:
Infrastructure Services Specialist
Summary of Responsibilities
Positions within this category are responsible for the design, implementation, migration, administration, and modification of infrastructure services and End User Services across various technologies. This encompasses, but is not limited to, server management, storage solutions, mainframe operations, networking, Active Directory (AD) management, SAP basis, cloud services (both public and private), data center technologies, container orchestration, middleware, database management, Modern Device Management, Intelligent Collaboration, IT Asset Management Services, Field Services, and Technical Support Services.
Key Responsibilities
Provide foundational technical support for infrastructure services, addressing issues and offering assistance. Participate in infrastructure projects and initiatives, acquiring practical experience and knowledge. Aid in the monitoring and basic troubleshooting of infrastructure systems. Collaborate with the team to fulfill infrastructure requirements and support daily operations. Assist in creating infrastructure documentation, including incident logs and records. Demonstrate a willingness to learn and advance in a technical capacity. Cultivate essential technical skills and knowledge. Adhere to established best practices and standards in the delivery of infrastructure services.Required Qualifications
Bachelor's degree in a relevant discipline or an equivalent combination of education and experience. Generally, 3+ years of pertinent work experience in the field, with at least 1 year in a comparable position. Demonstrated experience in analyzing infrastructure technologies. Skills in data analysis and a fundamental understanding of technical concepts. A commitment to continuous learning and staying updated with industry trends and technologies.Preferred Qualifications
An advanced degree in a relevant area is advantageous. Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are beneficial.-
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