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Senior Technical Support Specialist

2 months ago


Newbury, West Berkshire, United Kingdom MECS Communications Ltd Full time
Job Overview

We are seeking a highly skilled Senior Service Desk Engineer to join our team at MECS Communications Ltd. As a key member of our IT support team, you will be responsible for providing expert technical support and guidance to our clients.

Key Responsibilities:

  • Manage and resolve complex technical issues related to IT and cloud services
  • Provide technical guidance and support to junior team members
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Develop and implement technical solutions to improve service quality and efficiency

Requirements:

  • Proven experience in IT service delivery and technical support
  • Strong technical knowledge of IT and cloud services
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About MECS Communications Ltd:

We are a leading provider of managed IT and cloud services, dedicated to delivering exceptional service quality and support to our clients. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.