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Salesforce Business Analyst

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Focus Resourcing Full time

Job Summary:

We are seeking a highly skilled Salesforce Business Analyst to join our team at Focus Resourcing. As a Salesforce Business Analyst, you will play a critical role in documenting and understanding existing business processes, making improvements, and deploying Salesforce-based solutions.

Key Responsibilities:

  • Understand, evaluate, analyze, and document business processes to identify areas for improvement.
  • Validate business needs and identify gaps between business needs and standard Salesforce functionality.
  • Execute projects related to new Salesforce developments, including developing, documenting, and executing test plans to assess business processes, module functionality setups, and modifications.
  • Collaborate with cross-functional teams to ensure seamless integration of Salesforce solutions.
  • Develop and maintain relationships with key stakeholders to ensure business needs are met.

Requirements:

  • Knowledge of using and deploying Sales Cloud and Service Cloud with its associated functionality.
  • 1-2 years of business analyst experience with 1+ years of experience in Salesforce technology.
  • Previous experience in project coordination and management, planning, and scheduling, time management, and ability to handle multiple deadlines.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.