Treatment Coordinator to Director

4 weeks ago

London, Greater London, United Kingdom Najeeb and Shireen Ltd Full time
Treatment Co-ordinator/PA to Director Job Description

We are seeking a highly skilled and experienced Treatment Co-ordinator/PA to join our team at Najeeb and Shireen Ltd. This is a unique opportunity for a motivated individual to take on a challenging role that combines treatment co-ordination, administrative work, and managerial responsibilities.

Key Responsibilities:
  • Develop and implement the patient journey to ensure exceptional standards of patient care.
  • Build strong relationships with patients and referring dentists through personalized communication and care.
  • Increase case acceptance and sales from existing patients by providing excellent treatment planning and presentation skills.
  • Improve cash flow and productivity by streamlining clinical processes and managing patient financial arrangements.
  • Ensure compliance with regulatory requirements and maintain up-to-date records.
  • Provide administrative support to the dental team, including preparing patient consent forms, treatment reports, and estimates.
  • Manage patient referrals, finance applications, and insurance claims.
  • Develop and implement social media and marketing strategies to promote the practice brand.
Requirements:
  • Qualified and GDC registered Dental Nurse (desirable but not mandatory).
  • Excellent IT skills and experience with dental software (e.g., Exact/SOE software).
  • Ethical sales training and ability to communicate effectively at all levels.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.
  • Self-motivated and a good listener with a genuine warm and empathic nature.
What We Offer:
  • Competitive hourly rate from £18-£20 per hour depending on experience.
  • 40 hours per week with a flexible schedule that includes working only Saturdays a month with a weekday off.
  • Opportunity for career progression and professional development.
  • A non-corporate and happy work environment that values employee well-being.

Job Type: Full-time, Permanent, Fixed-term contract (Contract length: 12 months)

Work Location: In person

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