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Operations Supervisor

2 months ago


London, Greater London, United Kingdom Gopuff Full time

About the Role:

We are seeking a highly motivated and organized Operations Supervisor to join our team at Gopuff. As an Operations Supervisor, you will be responsible for leading the warehouse team during your shift, ensuring a smooth and efficient operation.

Key Responsibilities:

  • Team Leadership: Lead by example, train new team members, and ensure that the warehouse team is well-equipped to handle their responsibilities.
  • Picking and Packing: Accurately pick and pack items on a per-order basis for dispatch to customers.
  • Driver and Rider Support: Be the point of contact for drivers on shift and work with them to ensure a seamless delivery experience.
  • Issue Resolution: Put away products to inventory locations, conduct cycle counts to minimize out-of-stock products, manage waste, and ensure compliance with our partnership with TooGoodToGo.
  • Warehouse Management: Maintain a clean, organized, and safe working environment.

About You:

  • You have experience working in a fast-paced environment, such as a restaurant, dark store, retail, or warehouse setting.
  • You possess general working knowledge of basic web-based software applications (e.g., Microsoft Office, Google G-Suite).
  • You have a strong work ethic, are punctual, responsible, and honest.
  • You thrive in fast-paced environments and are effective in communicating with team members.
  • You are organized, team-oriented, and have a positive attitude.
  • You are flexible and available during peak hours (5pm - 4:30am).

What We Offer:

  • Holiday Pay + Sick Pay
  • Career growth opportunities
  • Performance appraisal