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Software Support Trainee

2 months ago

City of London, United Kingdom Ernest Gordon Recruitment Full time
Job Description

Trainee Software Support

Ernest Gordon Recruitment

£25,000 - £30,000 + Training + Progression + Company Benefits

Are you a detail-oriented and customer-focused individual looking to launch your career in software support?

Do you want to join a dynamic team in a forward-thinking company that values innovation, teamwork, and employee growth?

We are seeking a highly motivated and organized Trainee Software Support professional to join our team in London.

As a Trainee Software Support, you will be responsible for providing top-notch technical support to our clients, resolving issues efficiently, and escalating complex problems to senior team members.

You will have the opportunity to work with a variety of software applications, develop your technical skills, and contribute to the growth and success of our company.

Key Responsibilities:

  • Provide technical support to clients via phone, email, or chat
  • Resolve software-related issues efficiently and effectively
  • Escalate complex problems to senior team members
  • Develop and maintain knowledge of software applications and technical trends
  • Collaborate with team members to achieve common goals

Requirements:

  • Strong technical skills and knowledge of software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • German language proficiency (spoken and written)

What We Offer:

  • Competitive salary range: £25,000 - £30,000
  • Opportunities for training and professional development
  • Chance to work with a dynamic and innovative company
  • Collaborative and supportive team environment
  • Company benefits and perks

Apply now and take the first step towards a rewarding career in software support


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