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Retail Operations Manager

1 month ago


Portsmouth, Portsmouth, United Kingdom Zachary Daniels Full time
Assistant Manager Job Description

Zachary Daniels is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving the success of our store by leading a team of retail professionals and contributing to the achievement of business objectives.

Key Responsibilities:
  • Department Management: Manage the day-to-day operations of a department, ensuring that sales targets are met and customer service standards are maintained.
  • Duty Management: Act as Duty Manager for the entire store in the absence of Store Management, ensuring that the store runs smoothly and efficiently.
  • Team Leadership: Lead and motivate a team of retail professionals, providing guidance and support to ensure that they are equipped to deliver exceptional customer service.
  • Customer Service: Ensure that customers receive a high level of service, responding to their needs and resolving any issues promptly and professionally.
  • Store Presentation: Maintain high standards of store presentation, including visual merchandising and stock control.
  • Operational Efficiency: Identify opportunities to improve operational efficiency, implementing changes that will drive business growth and profitability.
Requirements:
  • Experience: Proven track record in a fast-paced retail environment, with experience of leading a team and managing departmental operations.
  • Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement changes.
  • Personal Qualities: Highly motivated and ambitious, with a strong desire to succeed in a retail environment. Ability to work under pressure and meet deadlines, with a flexible approach to working hours.

Zachary Daniels is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and experienced retail professional looking for a new challenge, please apply with your most up-to-date CV.