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Sales Support Specialist

3 months ago


Whitstable, Kent, United Kingdom New Appointments Group Full time

We are looking for a dedicated Sales Support Specialist to join our client's dynamic team. Reporting directly to the Internal Sales Manager, your primary focus will be on enhancing sales performance through effective inquiry and order management, prompt communication with clients, and providing comprehensive support. Collaboration with Business Development Managers and fellow Sales Support Specialists will be key to your success.

This position is ideal for an exceptionally organized individual with strong administrative capabilities and a deep commitment to customer satisfaction. You should possess excellent problem-solving skills and thrive in a fast-paced environment, paying close attention to detail, particularly if you have experience in account management, order processing, and logistics.

We offer a competitive salary along with an early finish on Fridays, in addition to a range of benefits and holiday entitlements.

Key Responsibilities:

  • Engage with clients both on-site and remotely to broaden the customer base.
  • Establish and uphold office-based sales protocols.
  • Prepare, follow up on, and manage quotations and orders.
  • Maintain an updated customer database and generate reports as required.
  • Communicate proactively with clients regarding any delays or concerns.
  • Assist with general sales administration tasks, including quotations, compliance with export regulations, and non-disclosure agreements.

Hours & Benefits:

  • Monday - Thursday: 08:00 - 16:30
  • Friday: 08:00 - 13:30
  • 25 days of annual leave plus public holidays
  • Group Personal Pension Plan
  • Life Assurance
  • Employee Assistance Programme
  • Company Sick Pay
  • Cycle to Work Scheme
  • Subsidised dining facilities
  • Complimentary on-site parking

We prefer CVs submitted in Word format.

New Appointments Group: Expertly connecting employers and job seekers since 1975. We are committed to promoting diversity, equality, and opportunity for all.