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Customer Service Representative

2 months ago

Saltcoats, North Ayrshire, United Kingdom Cabot Credit Management Group Limited Full time

We are seeking a skilled Customer Service Representative to join our team at Cabot Credit Management Group Limited. As a Vulnerable Customer Support Specialist, you will play a crucial role in handling inbound and outbound calls, providing exceptional customer service, and resolving complex issues.

Key responsibilities include:

  • Responding to customer inquiries and concerns in a professional and empathetic manner
  • Providing clear and concise information about our services and policies
  • Resolving customer complaints and issues in a timely and effective manner
  • Collaborating with internal teams to ensure seamless customer experiences

As a Customer Care Agent, you will have the opportunity to develop a long-term career and become a valued member of our team. If you are currently working in a customer-facing role and are looking for a new challenge, this could be the perfect opportunity for you.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.