Kitchen Supervisor

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom The Queens Hotel - Cheltenham Full time £35,000

About Us

As one of the pioneering hotels in Europe, The Queens Hotel - Cheltenham stands on the historic grounds of the original Sherborne Spa, providing a luxurious retreat for guests seeking relaxation and rejuvenation. Our dedicated team combines extensive experience to deliver exceptional service in a refined environment, allowing visitors to immerse themselves in our rich heritage while exploring the charming villages and picturesque landscapes of the Cotswolds.

Our Team

To fully grasp the essence of this role and the qualities needed for success, please continue reading. We are committed to becoming the preferred employer in our locality by embodying our core values: Care, Discretion, and Community.

As a family-owned establishment, we view our employees as part of our family. We appreciate the commitment our team members show and, in return, we provide outstanding learning opportunities along with competitive benefits.

Your Role

We are seeking a skilled kitchen supervisor or sous chef to oversee the daily operations of our hotel kitchens under the guidance of our executive chefs. Our facilities include two well-appointed kitchens that serve a seasonally rotating menu crafted from fresh, local ingredients for our 40-seat restaurant, 30-seat tea room, and 100-seat function suite, in addition to bar service, room service, and outdoor dining during the summer months.

The position offers a competitive salary based on a standard 40-hour work week, with additional earnings from overtime and tips, along with the benefits outlined below. Candidates should possess a background in high-quality hotels and restaurants, demonstrate the ability to lead and inspire a team, and have a solid understanding of Environmental Health Organization (EHO) regulations, particularly regarding allergens. Familiarity with Procure Wizard ordering systems is advantageous but not mandatory. All new hires are required to complete online Flow training, with periodic refresher courses.

This is a full-time role, and weekend work will be necessary. By expressing interest in this position, you acknowledge your acceptance of these terms.

Our Benefits

We are eager to share the values of generosity and kindness, contributing to the well-being of our team members. Here are some of the benefits you can expect upon joining us:

  • Complimentary Hotel Stays - Enjoy two complimentary overnight stays at any hotel within our collection during your first year of service.
  • Leisure Membership Contribution - We encourage you to make the most of your time off by contributing £150 towards a membership at a leisure facility or organizations like the National Trust.
  • Enhanced Family Leave - We offer 26 weeks of maternity leave at 90% pay for expectant mothers and four weeks of paternity leave at 90% pay for fathers.
  • Professional Membership - We will cover your membership fees for the Institute of Hospitality, providing opportunities for learning, coaching, and mentorship.
  • Training and Development - A wide array of training programs is available to support your personal growth.
  • Health Support Services - Access to a confidential service offering therapy, information, and advice on various topics.
  • Subsidized Educational Courses - We encourage your professional development and are willing to contribute to courses of your choice.

Additionally, we provide standard benefits such as nutritious meals during shifts, complimentary on-site parking, tailored uniforms, regular social events, and a cycle-to-work scheme.

At The Queens Hotel - Cheltenham, we pride ourselves on being an inclusive, ethical, and diverse organization. We celebrate the importance of human connections and strive to empower our team members to thrive.



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