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Kitchen Operations Supervisor

2 months ago


Cheltenham, Gloucestershire, United Kingdom SOHO Support Full time

We are seeking a dedicated Production Team Leader to assist in guiding our culinary team. The ideal candidate will possess a strong commitment to quality and take pride in their work. Collaborating with the management team and the broader organization, you will help realize our vision of:

Authentic, uplifting cuisine, expertly crafted beverages, and a welcoming atmosphere – all delivered with care and consistency.

Your role will involve working closely with the team to achieve our mission:

  • Consistently delivering quality.
  • Creating a welcoming environment that encourages repeat visits.
  • Being a supportive colleague and enhancing customer experiences.

Our core values are essential to our success:

  1. Consistency in Quality: We believe in being genuinely good, which is our commitment to reliability and excellence in serving our customers and team.
  2. Pride in Service: We take pride in our offerings and work collaboratively as a team.
  3. Making a Positive Impact: Small gestures, like a friendly smile or remembering a customer's preference, can significantly enhance someone's day.

Benefits of Joining Us:

  • Opportunities for personal and professional growth.
  • Career advancement aligned with company expansion.
  • An additional holiday for your special events each year.
  • Access to apprenticeship programs after six months of service.

Shifts will be staggered between 6 AM and 6 PM.

What We Expect from You:

As a Production Team Leader, you will support our experienced management in overseeing the production team, responsible for crafting a diverse range of food items. Your responsibilities will include:

  • Ensuring food safety and quality control.
  • Managing production costs and training staff.
  • Leading personnel management during shifts.

We seek a highly motivated individual with a keen eye for detail.

Essential Skills:

  • Background in food production.
  • Strong leadership and management abilities to inspire and guide others.
  • Hands-on approach with practical training capabilities.
  • Effective communication skills in English, both written and verbal.
  • Commercial awareness with a focus on achieving targets and understanding stock management.

Additional Qualifications:

  • Vocational food qualification, such as NVQ Level 2.
  • At least one year of supervisory or management experience in a high-volume food production environment.
  • Proven experience in team management.
  • Food safety qualification, Level 2 or equivalent.

Our Commitment:

At SOHO Support, we value:

  • Integrity and quality in our work.
  • A healthy work-life balance for our team.
  • Active participation in our local community.
  • Fair employment practices without zero-hour contracts.
  • Celebrating family with an annual special event day.

Why Choose Us:

  • Comprehensive training programs.
  • Discounted meals from our on-site kitchen.
  • On-site parking availability.
  • Entitlement to 28 days of holiday per year, increasing to 33 days after five years of service.
  • Company pension plan.
  • Employee discounts.