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Ambulance Care Assistant

2 months ago


Isleworth, Greater London, United Kingdom HATS Group Full time
Job Overview

The HATS Group is a leading provider of patient transport services, seeking a skilled Ambulance Care Assistant to join their team. As a key member of the operations team, you will be responsible for providing high-quality patient care and transportation services.

Key Responsibilities
  • Ensure personal and/or vehicle readiness and availability to attend cases and urgent, special or planned patient journeys.
  • Maintain regular communication with the Control team regarding updates and changes to personal and/or vehicle availability and movements.
  • Conduct safe patient transport with care and compassion to patients, including assisting other clinicians when appropriate and in line with the company scope of practice policy.
  • Complete and maintain full and accurate records for all patient movements, with particular emphasis on patient dignity and needs.
  • Liaise with other clinicians & health professionals and communicate information to all levels both internally and externally.
Requirements
  • Pass the ACA foundation training including first aid and manual handling.
  • Assessment, treatment and movement of patients in and out of hospital clinics & care facilities.
  • Work non-emergency situations.
  • Deal with patients across a wide range of groups and sometimes in difficult settings.
  • Assist other ambulance crews or operations when needed.
About the Company

The HATS Group is the UK's leading private provider of Patient Transport, Mental Health, Home to Schools for children with Special Educational Needs and Disabilities (SEND) Transport Services and Private Passenger Hire Services.

Led by a dedicated and highly experienced senior management team and supported by a highly skilled operations and compliance team, HATS are the partner of choice for many, providing over 2,000,000 passenger movements every year.

Expertly trained staff and caring teams, successfully deliver high quality, passenger focused transport solutions and with a fleet of over 800 vehicles The HATS Group supports the NHS, CCGS, Mental Health Trusts, Local Authorities and a range of other Public Sector bodies and Private Medical Institutions.

We are incredibly proud that our last Care Quality Commission (CQC) inspection, which took place during 2020 rated us as 'Good' Overall and 'Outstanding' for Responsiveness.