Apprentice Receptionist
2 weeks ago
We are seeking a dynamic and innovative individual to assume the role of CDC Receptionist, with an integral role within Radiology, Pathology, Dermatology, and Cardio-Respiratory specialties.
Key Responsibilities- Welcome patients to the unit and meet with them to address their queries or seek assistance if required.
- Assist a range of disciplines of staff with queries, providing direct help or giving directions to obtain assistance from the appropriate person.
- Prepare daily appointment lists for Pathology, Cardiology, Dermatology, and Radiology.
- Comply with Trust and Departmental procedures, including Fire and Health and Safety.
- Collate monthly waiting times and data required for reporting.
- Open and sort post, ensuring the reception area is tidy and paperwork is stored correctly in line with clinical governance guidelines.
- Maintain patient confidentiality at all times.
The Shrewsbury and Telford Hospital NHS Trust strives to provide high-quality, safe care for our patients in an environment that our staff are proud to work in. We believe that by adhering to our Vision and working with our Trust Values in mind, we can achieve the right results for the people that matter most - our patients and their families.
Person Specification- Grades A-C (9-4 or equivalent) in Mathematics and English.
- Previous experience in a Health Care Setting.
- Desirable: Experience in arranging appointments for diagnostic procedures, use of specific trust computer systems, and competent to arrange appointments for a wide range of diagnostic procedures.
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