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Sales and Operations Coordinator

2 months ago

Exeter, Devon, United Kingdom Wise Employment Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Wise Employment. As a Sales Administrator, you will play a crucial role in ensuring the smooth operation of our sales and customer service functions.

Key Responsibilities
  • Manage incoming orders with precision, ensuring every detail is accurate from start to finish.
  • Collaborate with our sales and warehouse teams to confirm order details, resolve any issues, and maintain a seamless workflow.
  • Respond to customer inquiries about order status, product availability, and delivery timelines with a professional and courteous attitude.
  • Arrange couriers for daily sales orders, guaranteeing timely deliveries and customer satisfaction.
  • Provide vital administrative support to our Director and the Sales & Technical Teams, helping them stay organized and efficient.
  • Maintain our CRM system by adding new contacts and logging all customer interactions.
  • Handle customer calls and emails promptly and professionally, ensuring every customer feels valued and heard.
  • Prepare and send out sales brochures and sample requests with care and attention to detail.
Why You'll Thrive Here
  • Supportive Team Environment: Join a close-knit team that values collaboration and teamwork.
  • Growth Opportunities: We offer opportunities for personal and professional development.
  • Training and Development: Whether you're new to the industry or a seasoned pro, we'll equip you with everything you need to succeed.

Please note that a vehicle is required for this role due to the location. To be considered for the higher salary, you will need to demonstrate your ability to meet the key criteria of the role through past experience and during the interview process.