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Clerical Support Officer for Healthcare
2 months ago
Job Overview
This position requires proficiency in Welsh.
An exciting opportunity has emerged for a Clerical Support Officer to become part of the dedicated team at Betsi Cadwaladr University Health Board.
The role involves collaborating with a team to deliver an efficient and comprehensive administrative support service for the healthcare ward, thereby enhancing the quality of service provided to patients and staff alike.
This is a wonderful chance to contribute to the NHS and support community health initiatives.
Key Responsibilities
The successful applicant will serve as the primary point of contact for patients, families, and visitors to the ward, requiring a professional and empathetic demeanor while ensuring confidentiality is upheld at all times.
As a vital member of the ward team, the individual will be tasked with providing effective administrative assistance to nursing staff.
Candidates should possess a solid educational background, be adaptable, and demonstrate strong organizational skills. A courteous and professional telephone manner is essential for handling all inquiries related to patient care.
Previous experience in a clerical role within a healthcare setting and familiarity with Patient Administration Systems (WPAS) is advantageous but not mandatory, as comprehensive training will be provided.
Proficiency in Welsh is a crucial requirement for this position.
Working with Us
If you are seeking a rewarding challenge and have a passion for assisting others, Betsi Cadwaladr University Health Board offers an environment that fosters growth and support. As the largest health organization in Wales, we provide a wide array of services including primary, community, mental health, acute, and elective hospital care for a diverse population across North Wales. Join our team and benefit from the support aligned with our organizational values and commitment to equality and diversity.
We take pride in our engaged leadership at all levels and are dedicated to welcoming applicants under the "Disability Confident Employer" initiative.
